Operation Assistance

Marketing & Lead Generation

Assisting with (including management of if required) the Marketing function. Digital Marketing, Branding, Events, Campaigns, Blogs, Newsletters, etc.

Sales Operations

Assistance with co-ordination of resources across the Sales team to ensure each deal is seamlessly progressed from one stage to the next

Inside Sales

Assistance with ensuring the Organisation stays front of mind with customers until they are deemed a captured opportunity to pass onto a BDM.

Business Development

Managing the customer through a clear set of expectations to a closed outcome.

Account Management

Managing the on-going relationship with a customer to ensure their expectations are met and SLA’s are achieved. Coupled with driving new business within these accounts through upgrades, upselling & new products/services.

Pre-Sales

Providing technical support to Sales at every stage of the process. This role communicates the technical requirements from the customer to sales outcomes.

Customer Survey

Survey of existing customers to test hypothesis the organisation might what to ask its customer base – examples might be, performance as an organisation or performance of a product.

Behaviours

Templated outline of behaviours expected of staff within the Sales Function that are customised to suit the needs of the Organisation.